Every engagement starts with a conversation about which side of the business needs attention first — visibility, or experience. Most clients end up needing both.
Built for brands that need to be found, and found by the right people — with systems that keep compounding after the engagement ends.
A full technical audit, keyword and competitor map, and a 90-day action plan — the starting point for any engagement, standalone or ongoing.
Ongoing technical work, content, and AI-visibility reporting — built from real, ongoing work with VIIO, a Colombian USDC fintech, in a category where trust is the entire sale.
Site speed, crawlability, indexing, and structured data fixes — a focused repair pass for a site that's losing visibility to fixable technical issues.
Ten-plus years managing key accounts and sponsorship portfolios in sports and lifestyle — applied to any brand looking to activate partnerships properly.
n8n-built automations and AI agents for lead sourcing, order-status replies, and inventory/reporting alerts — like a Google Maps growth agent that finds and scores local leads automatically.
A single, focused engagement: where your marketing is leaking, ranked by effort vs. impact, delivered as a plan you can hand to any team.
Fast, clean site builds — Lovable-built front ends, automation-ready back ends — for brands, cultural institutions, and independent ventures.
Built for brands whose product is already excellent — where the gap is in how the client is made to feel, remembered, and returned to.
Strategy and creative direction extending a brand's identity into what it smells, tastes, or feels like — a signature scent or a styling detail that echoes the brand, grounded in a mystery-shopping discovery phase.
Service standards, staff training frameworks, and environment design that translate brand values into what a client actually feels in-store.
Client-tracking and VIP program design that turns one-time buyers into a book of returning, high-value clients.
A full report and a detailed experience action plan per location — for fashion brands, concept stores, galleries, luxury hotels, restaurants, and spas.
Product knowledge, storytelling, and CRM-driven client relations — the same training framework built and run for teams at Saint Laurent and Majid Al Futtaim.
Clienteling process, client segmentation, and data-capture systems built for long-term relationships, not one-time transactions.
For brands that need growth and experience solved together — scoped and delivered as a single premium engagement, not two consultants working in parallel. Pricing is custom to scope — get in touch for a quote.
A complete go-to-market build for a new brand or product line — SEO and site foundation, brand activation strategy, and full in-store/clienteling experience design, launched as one coordinated engagement.
An ongoing monthly program covering the full customer journey — search visibility and lead generation on one side, VIP clienteling and CRM on the other — so the client who gets found also gets kept.
A single deep-dive auditing both sides of the business at once — technical/SEO health and in-store/service experience — delivered as one prioritized action plan.
A focused audit — technical, experiential, or both — to find exactly where growth or loyalty is leaking.
A plan built around your team's actual capacity — not a deck that gets filed away.
We build it with you, then leave you with systems your team can run without us.
Tell us what's not working — we'll tell you honestly whether it's a growth problem, an experience problem, or both.